Online Shopping Shows UK Growth Trend by 2016

Online shopping continues to show a growth trend throughout some top European countries.  Even where traditionally the European market has been lower, Forrester estimates that by 2016, online shopping will increase 11%-19% for countries like the U.K. and Spain respectively.  The reasons are varied, but the highest rated cited explanations for an increase in online shopping are: saving time, product selection, and keeping up with current trends.

According to Don Davis of Internet Retailer, “By 2016, online sales will account for more than 14% of total retail sales in the United Kingdom and more than 10% in Germany, the two leading European markets in online sales, Forrester analyst Martin Gill projects in his report, “European Online Retail Forecast: 2011 to 2016.”

This completely drives home why US companies need to have a user-friendly website, as well as attempt to incorporate international shipping.  The demand is only going to continue to skyrocket, and US merchants should answer with a strong supply.

For more information on this topic, check out the full IR article here:

http://www.internetretailer.com/2012/02/27/european-e-commerce-will-grow-12-annually-through-2016

Great eCommerce IT Tips from Forrester Research VP

In a short conversation with Forrester Research VP Brian Walker, Shop.org takes a closer look at various stages of IT operations, stages of development for new product/sales launches, and how to stay on top of the functionality of your eCommerce cart and customer experience during high peak times.

As Walker explains, One of the main components of keeping your sites’ cart functioning properly is constant monitoring and testing. Citing Target’s 2011 Missoni incident, where during Fashion Week, Target released a limited edition line by Missoni and demand for the line crashed Target’s website; he elucidates that it is imperative to judge when to release huge changes and also to load test large shopping events prior to when the sale opens both on the site and in stores.

Read the short 7 question interview here for a wealth of information that can save your eCommerce store from a world of trial and tribulation by a true expert in the field:
http://blog.shop.org/2012/02/07/talking-with-forrester-research-vp-and-principal-analyst-brian-walker/