Some would argue that economic recovery is still lagging and has not fully taken place but the holiday shopping numbers for November and December thus far, indicate the opposite, up 13% since 2011. Shopping for Christmas, Hannukah, and other holiday gifts has been at an all time high, especially online.
MCM Article: Click HERE
PRNewswire Article: Click HERE
Since sales have been confirmed over the last few weeks, whats the next step?
Service your existing customers.
Be as helpful as possible and adhere to promised shipping and dates so that packages are received in time for holiday celebrations. And of course, don’t forget to prepare for January 2013 AKA the time for returns and exchanges!